SHIPPING POLICY
Free standard shipping on orders over $150 AUD.
Personalised orders require up to 5 additional business days for embroidery. Need it sooner? Choose Rush Personalisation for same-business-day embroidery and dispatch.
Black Friday Personalisation
During our Black Friday sale period, personalisation on items may take slightly longer — please know we’re doing everything we can to uphold our standard dispatch times.
Delivery Timeframes
Australia (Duties & taxes included)
- Standard (Non-Personalised): 3–6 business days
- Express (Non-Personalised): 2–3 business days
- Standard (Personalised): 8–11 business days
- Express (Personalised): 7–8 business days
- Rush Personalised: 2–3 business days
RETURNS POLICY
We accept returns for store credit on non-personalised items within 30 days of delivery.
Returned items must be unworn, unwashed, and in original condition with tags and hygiene liners attached. Please wear underwear when trying on.
Personalised and sale items, including any pieces purchased during our Black Friday sale, are final sale and cannot be returned or exchanged.
